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Below you will find a listing of common questions. Should you have specific questions not answered below, please contact us at 1-877-4B2X-USA (1-877-422-9872)
Yes. Over the coming months and years, B2X will become a truly worldwide platform. We differ from the competition in that we accept complete responsibility for the shipment and are not just a resource guide. Unlike our competitors, we treat the orders we receive as domestic orders. We select the foreign factory, buy the products in the foreign country, ship and import the goods into the United States as the Importer of Record, and sell the goods to our customers on a domestic basis. B2X assumes ALL the risks associated with foreign sourcing!! No, we will not but we can make products that are exclusive to you. Our platform allows you to globally source quality products at a price that will meet your budget without the demanding job of handling the importing regulations and the complex world of international and domestic logistics. The request would come to your PFA first who would then work with a member of the B2X Product Group.
When you are ready to purchase, you are expected to submit your Purchase Credit Form (which only has to be done once) which contains all the pertinent financial information for your company. The specific terms and conditions of your purchase order will be negotiated including letters of credit. B2X expects payment reconciliations immediately after product delivery. Our policy is to assess and audit all factories that produce products for B2X. These procedures include our adherence to the Fair Labor Standard Act, which includes the above issues. There are multiple parts to this. First, we have our office in Shanghai that puts the factories we partner with through a vigorous quality and safety inspection and audit. The other part is our contractual agreements and use of leading independent testing companies such as Intertek to inspect our manufactured products before they are shipped so that we have the proper certifications before the good are received. We have a very straight forward Non Disclosure Agreement (NDA) that you can review and then sign. Of course, we would sign it as well so that both parties are comfortable moving forward. A quote is based on current estimates of all component parts of your anticipated order. It includes, but is not limited to: quantity of merchandise, duty, insurance, landing costs, storage if necessary, customization, international and domestic shipping charges, and taxes as applicable.
B2X is constantly adding products and quality suppliers to our platform. In some cases, however, you may not find exactly what you need. In those cases, we urge you to call our Product Procurement Agents at 1-877-4B2X-USA (1-877-422-9872). They will be happy to fulfill your request.
Absolutely not. Our goal is to act as your own in-house procurement service. Through a combination of our state-of-the-art procurement platform and expert staff of agents we will handle every aspect of your order. Importation is the act of bringing or causing any goods to be brought into a Customs Territory. Generally licenses are not required to import products into the U.S. There are certain exceptions to this general rule however. As a result importers should always check with U.S. Customs before attempting to bring a new product type into the country. While most of our sales are considered “Domestic”, we can sell FOB. The product cannot be admitted into the U.S. and the importer has the option of exporting the product, destroying the product or entering the product into a foreign trade zone or a bonded warehouse until the beginning of the next quota period.
B2X presently provides a complete turn-key solution for your finished product needs. We do not source individual parts, components or assemblies at this time. No. We are a business to business service that sources product to support businesses of all sizes. Our system and approach is scaled to meet the needs of small to large buying entities. We do not offer services direct to consumers. Yes. However, we currently offer the following product categories: Apparel, Appliances, Electronics, Furniture, Home & Garden, and Toys. No. The system you use and the support you receive is part of our value proposition and is completely free to our buyers. Yes. While the prices of some items may not be negotiable most prices are depending upon order size and other terms. Your B2X Product Procurement Agent will be your representative in any and all negotiations with the manufacturer and will work to secure pricing and terms that meet your needs. A quote is simply a non-binding estimate of the fully landed cost of your order. It is good for up to 30 days and may be converted to an actual order at any time within that timeframe. An order, however, is an actual commitment to make a purchase and a request to proceed with manufacturing and delivery. All quotes are valid for up to 30 days. After 30 days all quotes will expire. All expired quotes stay in the quote area of your personal dashboard. Should you wish to resubmit an expired quote, simply find it in your 'Quotes' tab, and call your Product Procurement Agent at 1-877-4B2X-USA (1-877-422-9872). In most cases you will be able get samples of the product or products you wish to order. You can discuss the specifics of the sampling process with your Product Procurement Agent. Call 1-877-4B2X-USA (1-877-422-9872). No. You simply have to create a quote and then you will be eligible to arrange for samples. A Delivered Duty Paid quote includes the following: The cost of the goods based on quantity, customs duty charges and fees, international and domestic shipping charges, and taxes where applicable. There are no hidden charges; however, there may be additional charges for things such as product customization, special labeling, special packaging, and special shipping arrangements. Any extra charges will be thoroughly explained to you by your Product Fulfillment Agent and described as such on your invoice. Yes they are available. Discuss the details with your PFA. Our PFA’s will get pricing and availability for parts from our B2X foreign offices for you. Yes, it is handled like any other special packaging requirement.
Where applicable, a product instruction manual will be provided along with the items purchased. Yes, please start the discussion with your Product Fulfillment Agent. Yes
All fulfilled orders are available in the “Order History” tab located in your Account Dashboard. Any items on that list can be re-quoted and re-ordered. Yes, we do accept credit cards. You can also pay for your products with a letter of credit or via Terms of Payment if you qualify. B2X requires that an officer of the company provide an approval for anyone within your organization who is authorized to buy on the company’s behalf. We will be happy to direct you to the specific area of our web site where you can print a copy of the approval application form as many times as you need or we can fax you a copy. It is the responsibility of the company to inform B2X of all authorized buyers who leave. B2X will remove this buyer immediately and confirm this to the company. Specific personnel as authorized by a company officer of your organization and accepted on the B2X Authorization information form. Varies by product type and dollar amount of product; however many times the general minimum is how many of said product fits into a 20 foot container. This is not always true. Please check with your Product Fulfillment Agent for more details. Possibly, by combining your items with other items to create a full container. Up charges would apply. Yes, especially if the items originate from the same factory. B2X can also consolidate goods from different factories at the foreign port. All charges will be reflected in the Shipping charges in the DDP Quote. It varies by product and if there is any customization required A quota is a limitation on the quantity of goods that may be imported into a country from all countries or from specific countries during a prescribed time period. Yes, there are quantitative quotas and tariff- rate quotas. A quantitative quota (also referred to as an absolute quota) is any pre-set quantity of given goods authorized for importation, during a specified period, beyond which no additional quantity of these goods can be imported. A tariff-rate quota is any pre-set value or quantity of given goods authorized for importation, during a specified period with a reduction of the Customs duties. Once a tariff-rate quota is met, additional quantity of the goods subject to the tariff rate quota can still be imported, but higher Customs duties must be paid.
Yes. You can track the status of any order by clicking on the “Orders” tab in your Account Dashboard. We currently maintain distribution centers in New Jersey and California and have access to many more across the United States as needed. Yes, but there will be an up charge for that. Upon arrival of the container at the U.S. port, your PFA will call the designated warehouse person to make a delivery appointment. The customer is responsible for finding an alternate location for the product; however we can assist with the logistic details and provide temporary warehouse space at an additional cost. Yes, B2X can arrange either palletized or floor loaded product. Any additional charges would be included in the DDP Quote. As with any receipt, any visible damages should be noted on the Delivery Order, along with the Driver’s signature. Your PFA will work with you to give you credit for any damaged merchandise. For “hidden damages” discovered at a later time, please call your PFA, who will work with you to resolve any damaged merchandise. A bonded warehouse is a warehouse that carries a special Customs bond and that is used to legally defer duty payment. There are specific types or 'classes' of warehouses, and what can be done to the goods while in the warehouse is limited by the 'class'. Included among bonded warehouse classes are: Class 1- These are warehouses owned or leased by the government; Class 2 - An importer can establish this type of warehouse for his/her own merchandise. It is exclusively for storage, however; no processing of the goods is allowed; Class 3 - These 'public bonded warehouses' are for the storage of anyone's imported goods; andClass 4-These are bonded yards or sheds for storage of heavy or bulky items; stables, corrals and pens for livestock; and large tanks for storing bulk liquids.
Your Customs Broker requires the following, at a minimum, in order to prepare an entry:
a.) Commercial Invoice - Preferably in English, which describes the product, terms of sale, and the purchase price FOB origin port. If the product originates in a country other than the one you purchase from, the actual country of origin of the merchandise should appear somewhere on the invoice. The name of the seller and the buyer and the currency of purchase should be clearly stated. Some importers think that they should include as little information as possible in the invoices they provide to their Customs Broker. This works against you! When we can't get enough information to substantiate a lower duty classification on merchandise, we are required to use the higher classification. So, give your Customs Broker enough information to do the job properly. b.) Bill of lading or Air Waybill - This is the transport document that covered the movement from origin to the port of entry. c.) Country of origin Marking - One of the most common problems that will hold up an entry is when the product or merchandise does not have any marking which indicates its origin. 'Origin' does not necessarily mean where you bought it. 'Origin' should be discussed with your Customs Broker so that you understand the term as it relates to U.S. Customs. Marking requirements are clearly stated in the regulations and your broker can be a valuable asset in determining what you must do. d.) Other regulatory agencies - Some products are also subject to approval by other agencies of the U.S. Government before entry is approved. Among these are: Food and Drug Administration (FDA), Department of Agriculture (USDA), Department of Transportation (DOT), Environmental Protection Agency (EPA), and others. Discuss this with your Customs Broker. He will coordinate entry with these agencies as part of his/her service. e.) How long does it take? After the first few entries, where Customs may take a little extra time to become familiar with your company and the products you import, the usual time for clearance can be a short as a few hours up to 2-3 days. Perishables are usually cleared immediately. A Foreign Trade Zone is an area in the United States that is not considered 'in the U.S. Customs Territory' for certain legal purposes. Duty is not paid when goods are put into a Foreign Trade Zone, but rather when they are taken out and 'entered for consumption' in the United States. A free zone is a part of the territory of a country where any goods introduced are generally regarded, insofar as import duties and taxes are concerned, as being outside the Customs Territory and are not subject to the usual Customs control. An import entry is the process of clearing an import shipment through Customs. This involves preparing the requisite import entry documentation, classifying the imported product, assigning a value to the imported product and paying all Customs duties and fees owed on the imported product. Classifying an imported product involves the categorization of the imported product according to the Harmonized Tariff Schedule of the U.S. (HTSUS). The Harmonized Tariff Schedule of the United States (HTSUS) is a system of tariff classification in use in the United States. The HTSUS comprises part of a uniform system of tariff classification used by major trading partners throughout the world. Goods are classified for the purpose of calculating the appropriate import duties. Customs Territory is the territory in which the Customs law of a country applies in full. As a rule, the Customs territory of a country corresponds to its national territory including land, sea and air space. However, certain portions of the national territory may be excluded, e.g. free zones or the waters between the coastline and the country's territorial boundary at sea. A Customs broker is a person licensed by the Customs Service to transact Customs business on behalf of an importer for a fee. A Customs Broker can: -Prepare the import 'entry' for an importer; -Pay duty and fees, and complete the entry process; and -Deliver cargo to the importer or arrange for transport.
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