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Blog

Archive August 2015

The Evolution of Mobile Technology

28.08.2015
Kimberly Meyer

 

...

Smartphone Protection Plans: Why Are They So Popular in the U.S.?

26.08.2015
Harald Fesenbeckh

 

Nearly two-thirds (64%) of American consumers own a smartphone,1 and the maturity of the U.S. mobile...

The Power of Technology and Customer Data

07.08.2015
Kimberly Meyer

To truly differentiate themselves, most companies are realizing more and more that offering the right customer touchpoint at the right time is key to...

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Top Posts

  • 14 Billion Consumer IoT Devices by 2020: 4 Highlights You Shouldn’t Miss at the Mobile World Congress 2017
  • “Device Mesh” – How Multi-Device Usage Changes The Customer Experience
  • Managing Customer Care in Emerging Markets
  • Don’t delight me, just solve my problem
  • Who’s hardest on their smart phones? Tales and trends from the customer care trenches.

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