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Blog

Archive November 2016

3 Ways Real-Time Data and Analytics Improve Customer Care Operations in the Mobile Industry

23.11.2016

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4 Key Ingredients for Operational Excellence in Customer Care

18.11.2016

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Topic Search

Top Posts

  • 14 Billion Consumer IoT Devices by 2020: 4 Highlights You Shouldn’t Miss at the Mobile World Congress 2017
  • “Device Mesh” – How Multi-Device Usage Changes The Customer Experience
  • Managing Customer Care in Emerging Markets
  • Don’t delight me, just solve my problem
  • Who’s hardest on their smart phones? Tales and trends from the customer care trenches.

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