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B2X Culture

At B2X, we believe in the power of collaboration. In fact, more than 1000 employees working across more than 35 countries encourage the development of customer solutions with a pioneering attitude. Which means you work alongside creative thinkers who transform big ideas into reality for our customers. Find out more on how you can be a part of our global team.

"It is a great experience to be a part of the B2X family. If you like to develop new ideas and work creatively in a continually growing intercultural company, then B2X is definitely the “place to be”!" Rodrigo Angel

Vice President Operations - Americas

Mexico City, Mexico

About us


B2X is a leading global aftersales service provider for mobile and IoT devices. We changed the customer care industry with our one-stop-shop business model and unique service platform.


We manage both frontend and backend customer care for Manufacturers, Insurance Providers, Mobile Network Operators and Retailers for consumer electronics. Today, B2X customer care solutions are used by top blue chip technology companies such as Microsoft, Sony, Lenovo and Apple.

When you come to work here, your opportunities for learning and gaining international experience are fantastic. You’ll work with an international and highly experience staff from around the world. If you have a passion for customer orientation, excellence and continuous innovation you belong at B2X.

"It is always exciting to work with such an international team in a fast moving business environment." Viviane LaNier Harte

Project Controller

Munich, Germany

Life at B2X


At B2X, we seek people, who love a great challenge, enjoy working internationally, who have a pioneering attitude and who enjoy getting the job done. 


We are highly committed to finding solutions for our customers. If you’re ready to expand your potential and do great things, you belong on our global team.

"At B2X you can work with a multinational team across all continents and that in just one day!" Philipp Rennert

Director Solution Design
Munich, Germany

Our Customers


As a member of a leading customer care management firm, you will have the opportunity to advise top executives from some of the most successful technology companies in the world such as Apple, Samsung and Xiaomi.

You’ll immerse yourself in their challenges. You’ll understand their customer care needs. These leaders will rely on you and your team for insight and advice.

Working within their organizations, you’ll gain experience and build relationships that will accelerate your own personal growth along with the growth of our business.



To be a leader means to have the courage to find solutions that do not exist. We define leadership by being the first and leading the way. This is what makes B2X a company of leaders.

We disrupted the customer care market, and that pioneering spirit remains strong in us. We look for people who are passionate about finding solutions to meet customer needs. Everyone in our company continuously seeks more efficient methods to help our customers.  



Being smart can be seen in many ways. We look for the best and most experienced people in every area of our business.


We want people in Sales &Marketing, Information Technology, Supply Chain Management, Finance & Accounting, Customer Delivery and Human Resources to be a pioneer and solution oriented in everything they do.


Are you ready for the challenge?  We would like to see your pioneering potential!


> To our open positions

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B2X Care Solutions

  • HEADQUARTER - Munich, Germany



  • Regional Headquarters



    India/Middle East