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Mobile Revolution á la 2018 – 5 Trends You Really Don’t Want to Miss at this Year’s Mobile World Congress

12.01.2018
Kimberly Meyer

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The Cost of Bad Customer Service: 10 Stats Every Business Executive Should Keep in Mind for 2018

21.12.2017
Kimberly Meyer

 

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6 Reasons Why Smartphone DIY Repair Kits Will Be a Good Idea But Still Not a Great Solution in 2018

15.12.2017
Kimberly Meyer

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What 2018 Holds for Smartphone and Consumer Electronics Brands: Millennials and Gen Z and Their Customer Experience Expectations

07.12.2017
Kimberly Meyer

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The Social Supply Chain – 4 Strategies to Manage Social and Environmental Impact in After-Sales Services and Logistics

01.12.2017
Victor Romero

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5 Trends That Will Change the Smart Mobile and Consumer Electronics Industry in 2018

23.11.2017
Kimberly Meyer

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Changing the Way You Look at Your Customers: 6 Must-Read Books for Customer Service Experience Professionals

15.11.2017
Kimberly Meyer

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4 Major Business and Technology Trends that Will Innovate After-Sales Supply Chain Management in 2018

09.11.2017
Victor Romero

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It’s Not Rocket Science but Hands-On Work: How After-Sales Data Analytics Build the Foundation for an Excellent Customer Experience

25.10.2017
Marek Olszowy

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After-Sales Challenges in Emerging Markets – Strategies to Help Consumer Electronics Brands Achieve Service Excellence

20.10.2017
Andrew Humphries

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  • 5 Key Considerations to Successfully Engage with Millennials and Gen Z

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