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From the iPhone to Google Glass to 14 Billion Connected IoT Devices: Mobile Industry Highlights From the Past 10 Years

21.07.2017
Kimberly Meyer

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„That the Introduction of the iPhone and the Beginning of B2X Are in the Same Year Is a Nice Coincidence – It Fits Together so Well!“

12.07.2017
Kimberly Meyer

 ...

Spotlight on Russia: Growth Champion With Demanding Smartphone Users and New Perspectives in Customer Care

06.07.2017
Alexander Dmitrin and Gennady Morozov

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Spotlight on India: Smartphone Addiction Gives Mobile Industry Annual Growth Rates of up to 30 Percent

29.06.2017
Maximilian Grabmayr and Melville Fernandes

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Spotlight on Brazil: Rapidly Increasing Smartphone Prevalence and Tech Obsessed Users Promise Enormous Market Potential

15.06.2017
Rodrigo Angel

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When Smartphones and IoT Devices Break, Superior Customer Care Can Save the Brand Image

02.06.2017
Kimberly Meyer

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Connected Everywhere, Connected Everything: 14 Billion Consumer IoT Devices Further Increase Dependency on Technology

29.05.2017
Kimberly Meyer

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Remote Control to People’s Lives with Emotional Attachment: Global Study Provides New Insights into Smartphone Obsession

17.05.2017
Kimberly Meyer

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Steep Growth Curve and Unrivalled Market Leadership: How China’s Drone Manufacturers Have Become World Champions

27.04.2017
Flecher Kong

 ...

Virtual Reality Made in China: How 200 Startups Are Preparing for the Explosively Growing Billion-Dollar VR and AR Market

19.04.2017
Chen Liang

 ...

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  • 14 Billion Consumer IoT Devices by 2020: 4 Highlights You Shouldn’t Miss at the Mobile World Congress 2017
  • “Device Mesh” – How Multi-Device Usage Changes The Customer Experience
  • Managing Customer Care in Emerging Markets
  • Don’t delight me, just solve my problem
  • Who’s hardest on their smart phones? Tales and trends from the customer care trenches.

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