SMARTAPP provides instant help to customers using smartphones and tablet computers – anytime, anywhere and on any device. SMARTAPP is delivered as an on-device app, available for all major mobile platforms. It can be easily customized and integrated into existing online solutions.
Enhanced by a powerful backend infrastructure, SMARTAPP enables manufacturer, insurance providers and sellers of electronic devices to deliver an innovative, cost effective and easy to use self-service experience to their customers. SMARTAPP will also effectively reduce no-fault found returns (NFF) for smartphone OEMs and network providers the same time it enhances the customer experience.