The B2X Smart Service Platform facilitates global, end-to-end customer care solutions for consumer electronics businesses. Our delivery platform supports customers from the moment they receive a device to when they have a problem, and all the way through the logistics and repair process.
Leverage our delivery platform to optimize and standardize reverse logistics operations.
A smarter way to manage parts planning, forecasting, warehousing and distribution
Differentiate your business by offering customers an innovative customer service offering.
A smart self-help tool that empowers consumers to learn and solve issues on their own
A smart way to provide instant help to customers using smartphones, tablets and computers
A smart support solution that answers consumer questions via email, live chat and phone