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Returns Management

Turning Returns Into an Opportunity: Proven Reverse Logistics Solutions

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Best-in-Class Take-Back Logistics – With B2X Returns Management

An efficiently structured product return process can allow electronics manufacturers to save costs, enhance their brand image, and significantly improve customer loyalty. By partnering with B2X, you will benefit from a well-established returns management setup. We provide comprehensive reverse logistics solutions, including ready-to-use take-back logistics and ISO-certified operational processes.

Flexible Solution for All Scenarios

Our longstanding presence in the market as a specialist in hardware lifecycle management has enabled us to establish a well-tested network of trusted partners. Consequently, we can offer the most effective solutions for all aspects of returns management, tailored to meet specific requirements for desired take-back and reverse logistics processes. Our partners carry out product screenings and identify the optimal commercial solution for each product.

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From End-Of-Life to Circular Economy

When a technical device reaches its end-of-life, this does not automatically mean the end of the value chain. Rather, it is necessary to carefully consider what happens next at this point in the product lifecycle. B2X is able to find the best form of reuse for each product from an economic and sustainability point of view. This can be remanufacturing with repackaging, certified equipment disposal or recycling of individual components or materials that have a resale value.

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Putting Circular Hardware Lifecycle Management into Action

Explore our case studies to discover the strategic and operational benefits your business can gain from our hardware lifecycle solutions.

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Take the Next Step: Digital Platform Services

Want to optimize your returns management operations even further? Our digital platform services will elevate your business and supply chain to new levels of integration and interaction with your partner network and customers. Our platform provides self-service capabilities, automates repetitive workflows, and consolidates data from multiple sources into a unified view.

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Returns Management: Let's talk!

Request a personal consultation to find out how B2X can help you to optimize your returns management operations.

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Additional Solutions

In addition to our hardware lifecycle solutions, our platform enables the digitization of your post sales services. And our carbon solutions empower you to manage your hardware lifecycles towards net zero.

Digital Platform Services: Improve your business to new levels of integration and interaction.

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Carbon Impact Management: Predict and measure your product carbon footprint scope 3.

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